Please send us a text at (323)3603837 if you cannot find an answer to your question.
Simply fill out our contact form and provide us with your event details. We will respond within 24-48hours. You can also send us a message Via DM on instagram @KOANDKEN or by text (323)360-3837.
Although our main Hub is in Los Angeles we deliver to surrounding cities. OC, IE, SD, SCV and more. Mile restrictions and delivery fee's may apply. Please send us a message with the zip code of where your event will be held.
Yes. To secure your booking a $150 non-refundable deposit is required. Balance must be paid prior to your scheduled delivery.
At the moment we do not provide balloon services. You can still send us your balloon inquiries. We do have lots of ballon styling friends that we can team up with :)! Feel free to send us inspo photos.
We accept Venmo, Zelle, and Apple pay via (323)360-3837 as well as cash at the time of your scheduled drop off. Please note that if you are paying with cash the exact amount is required. Change will not be provided. We do apologize.
We can set up on any level surface that includes grass, turf, concrete, and cement. we CANNOT set up on dirt or any rocky or gravel surfaces as it may cause damages to the rental.
our rentals are daily. Deliveries can be scheduled as early as 8am. Pick up's can be conducted on the same or next day.
(323)360-3837
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